Haven Concierge Transport

Concierge Non-Emergency Transport

Concierge Transportation with Compassion, Dignity, and Dependability.

Dependable, private-pay transportation for older adults, individuals with mobility challenges, and families who expect a higher level of personal service.

The Haven Approach

Transportation Should Feel Personal

Getting to an appointment should not feel rushed, confusing, or impersonal.

Haven provides concierge-level, door-to-door transportation for families and individuals who value exceptional service, with personalized assistance, extra time, and a calm, dependable experience every step of the way.

From the moment we arrive until the passenger reaches their destination, we focus on safety, comfort, communication, and dignity.

Haven is not an ambulance service. We provide non-emergency transportation for clients who are medically stable and do not require medical monitoring during the ride.

Our Core Commitment

The Haven Promise

At Haven, we believe transportation is about more than getting from one place to another.

It’s about helping people feel safe, respected, and genuinely cared for.

Every client deserves more than transportation.

They deserve compassion.

They deserve dignity.

They deserve dependable care.

When you choose Haven, you can expect compassionate service, exceptional professionalism, and peace of mind—every mile of the journey.

That's The Haven Promise.

Why Haven

The Haven Difference

Personal, Attentive Service

Every passenger is treated with patience, kindness, and respect. We take the time to help clients feel comfortable and never make them feel rushed.

CPR, AED and First Aid Certified Drivers

All Haven drivers are certified in CPR, AED, and First Aid and are trained to provide professional, compassionate service.

Wheelchair-Accessible Transportation

Our wheelchair-accessible vehicle is designed to provide a safe and comfortable transportation experience for passengers with mobility needs.

Reliable Communication

Families can receive confirmation when their loved one has been picked up and safely delivered to the destination.

Clean, Comfortable Vehicles

Our vehicles are professionally maintained, clean, and prepared to deliver a polished, comfortable experience.

Multilingual Assistance

Our multilingual team helps passengers and families communicate with confidence, ensuring a welcoming and comfortable experience.

What We Offer

Transportation Services

Haven provides private transportation for:

Medical and dental appointments

Dialysis appointments

Physical therapy and rehabilitation

Outpatient procedures

Hospital and rehabilitation discharges

Assisted living and senior community transportation

Round-trip transportation, scheduled return trips, and wait-and-return service are available.

Family gatherings and special occasions

Religious services

Personal errands and essential appointments

Airport transportation

Long-distance transportation by arrangement

Our Pricing

Haven Transparent Pricing

HAVEN RIDE

$55+

For ambulatory passengers who want safe, dependable transportation and some assistance.

HAVEN ASSIST

$85+

Wheelchair or mobility-assistance transportation.

HAVEN CONCIERGE

$125+

Driver assists the passenger from the residence/facility, gets them checked in, waits during the appointment if requested, and gets them safely home.

Our Clients

Who We Serve

Haven is designed for:

Beyond the Journey

More Than a Ride

Transportation often involves more than simply arriving at an address.

Depending on the reservation, Haven may assist with:

The exact level of assistance will be confirmed before the ride.

01 Door-to-door support

02 Entering and exiting the vehicle

03 Secure wheelchair positioning

04 Navigation through a facility entrance or reception area

05 Communication with a designated family member

06 Wait-and-return arrangements

07 Coordination with senior living or care facility staff

Get Started

Request a Ride Consultation

Tell us a little about the transportation you need. A Haven representative will contact you to confirm availability, discuss the trip, and provide pricing.

Name

phone

Who is the ride for?

Transportation Needed

Preferred Date

Pickup City or ZIP Code

Destination City or ZIP Code

Trip Method

Preferred Contact Method

Additional Details

For immediate assistance, call 1-877-428-3687

Partnerships

For Senior Communities and Care Professionals

Haven partners with assisted living communities, senior living communities, rehabilitation centers, dialysis centers, outpatient facilities, care managers, and private caregivers.

We provide a dependable private-pay transportation option for residents and families seeking a more personal, elevated experience.

Facility accounts, recurring transportation, and direct family billing arrangements may be available.

Partner With Haven

To inquire about partnership opportunities, please call or email us.

Answers & Clarity

Frequently Asked Questions

Do you accept Medicaid?

Haven currently specializes in private-pay transportation and does not bill Medicaid.

Do you provide emergency transportation?

No. Haven provides non-emergency transportation only. Anyone experiencing a medical emergency should call 911.

Can you transport wheelchair users?

Yes. Wheelchair-accessible transportation is available.

Can a family member or caregiver ride along?

A companion may be able to travel with the passenger depending on vehicle capacity.

Can you wait during an appointment?

Wait-and-return service may be available.

How much does transportation cost?

Every trip is individually quoted based on distance, level of assistance, and scheduling needs.

How far in advance should transportation be requested?

Advance reservations are encouraged, although same-day transportation may occasionally be available.

Are your drivers certified?

Yes. Every Haven driver is certified in CPR, AED, and First Aid.

Compassion. Dignity. Dependability.

Private-Pay Non-Emergency Transportation

Contact

Explore

Haven provides non-emergency transportation and is not an ambulance service, medical provider, or emergency response service. Transportation requests are subject to availability and confirmation.